| Connector | Issue |
| Bittrex | BTC-TRST symbol is no longer valid since the asset TRST is delisted. |
| BitGo | From 2022 March onwards, deposited assets go through an intermediary wallet before being deposited into the main wallet. |
| Gemini | Gemini fails to pull all transactions when the transaction volume is large. Happens when the count is > 50,000 |
| Kucoin | API seems to report incorrect trades but CSV returns accurate data. |
| Genesis Coin ATM | CSV timestamps that don’t match the reported timestamps in the blockchain. |
| General Bytes ATM | CSV has timestamps that don’t match the blockchain timestamps. An issue was raised to the team and a new UTC column was added. |
| HitBTC | USDT balances show up as USD |
| Arbitrum & Optimism | Mining fees are calculated as high/lower than the actual mining fee. The difference is off approximately 20% per $1. The equation to calculate EVM gas fees is ” Gas used x Gas price”. However Arbitrum/Optimism must be calculated using “Gas used x Gas price paid”. The difference is the “gas price paid” vs “gas price”. We are working on getting this issue fixed. |
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