Connector Specific Known Issues

Created by Jay Geeth, Modified on Sat, 28 Jan 2023 at 03:12 PM by Jay Geeth


BTC-TRST symbol is no longer valid since the asset TRST is delisted.

BitGoFrom 2022 March onwards, deposited assets go through an intermediary wallet before being deposited into the main wallet. 

Gemini fails to pull all transactions when the transaction volume is large. Happens when the count is > 50,000

Gamini also does not contain the '0x' on the beginning of hashes on ETH transactions.

KucoinAPI seems to report incorrect trades but CSV returns accurate data.
Genesis Coin ATM

CSV  timestamps that don’t match the reported timestamps in the blockchain. 

General Bytes ATM

CSV has timestamps that don’t match the blockchain timestamps. An issue was raised to the team and a new UTC column was added.


USDT balances show up as USD

Arbitrum & OptimismMining fees are calculated as high/lower than the actual mining fee. The difference is off approximately 20% per $1. The equation to calculate EVM gas fees is ” Gas used x Gas price”. However Arbitrum/Optimism must be calculated using “Gas used x Gas price paid”. The difference is the “gas price paid” vs “gas price”. We are working on getting this issue fixed.

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